Effective Date: December 1, 2009
At Heart of Chelsea Animal Hospital, we are committed to protecting your privacy and the security of the information provided to us. The following is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide about you and/or your pet on this site.
Collection of Information; Use of Special Access Features
This site requests that you submit personal and contact information in order for you to, among other things, gain access to educational information specific to the health care of your pet(s), and to provide increased methods of communication with team members at our facility. This information is stored in a secure database. We take reasonable steps to protect your information from misuse, unauthorized access, disclosure, alteration, loss, or destruction, including 128 bit encryption. While we protect all personal and contact information with reasonable administrative, physical, and technical safeguards, you should keep in mind that no Internet transmission is ever 100 per cent secure or error-free, including email. Therefore it is important to take special care in deciding what information you send via email. Moreover, you should take care to safeguard your passwords, ID numbers, or other special access features provided to you. These passwords and ID numbers permit us to authenticate your identity. You are entirely responsible for maintaining the confidentiality of your passwords and ID numbers. You agree not to use the account, username, or password of any other person, or to disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your password.
How Information is Used and Disclosed
We use your personal contact information as noted above to provide you services, to follow up on requests you may make and to assist us in the development of future offerings. We will not disclose personally identifiable information to any third party other than those third parties that are necessary to satisfy the purposes for which personal or contact information was collected. We reserve the right to make any disclosures that may be required by law.
Links to Third Party Sites
The web sites accessed through our site may contain various links to third party websites. Although these links may provide greater services and resources to visitors, we exert no authority over these linked sites. When a user accesses one of these linked sites, such user exits our website properties and enters a third party’s site. We have no control over the privacy standards of such third party sites and assume no responsibility or liability for the privacy and data collection policies or actions of any linked sites. We recommend that you review the policies of a third-party site before providing personal information to such third party site.
Changes to Our Privacy Practices
If you have questions or concerns abut these privacy policies, please contact us as follows:
Heart of Chelsea Animal Hospital
257 West 18th Street
New York, New York 10011