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257 West 18th Street
New York, NY 10011

(212) 924-6116

Hours: M–F 8–8 Sat 8–6

 

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Pet PortalAAHA Accredited

Effective Date: December 1, 2009

At Heart of Chelsea Animal Hospital, we are committed to protecting your privacy and the security of the information provided to us. The following is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide about you and/or your pet on this site.

Collection of Information; Use of Special Access Features

This site requests that you submit personal and contact information in order for you to, among other things, gain access to educational information specific to the health care of your pet(s), and to provide increased methods of communication with team members at our facility. This information is stored in a secure database. We take reasonable steps to protect your information from misuse, unauthorized access, disclosure, alteration, loss, or destruction, including 128 bit encryption. While we protect all personal and contact information with reasonable administrative, physical, and technical safeguards, you should keep in mind that no Internet transmission is ever 100 per cent secure or error-free, including email. Therefore it is important to take special care in deciding what information you send via email. Moreover, you should take care to safeguard your passwords, ID numbers, or other special access features provided to you. These passwords and ID numbers permit us to authenticate your identity. You are entirely responsible for maintaining the confidentiality of your passwords and ID numbers. You agree not to use the account, username, or password of any other person, or to disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your password.

How Information is Used and Disclosed

We use your personal contact information as noted above to provide you services, to follow up on requests you may make and to assist us in the development of future offerings. We will not disclose personally identifiable information to any third party other than those third parties that are necessary to satisfy the purposes for which personal or contact information was collected. We reserve the right to make any disclosures that may be required by law.

Links to Third Party Sites

The web sites accessed through our site may contain various links to third party websites. Although these links may provide greater services and resources to visitors, we exert no authority over these linked sites. When a user accesses one of these linked sites, such user exits our website properties and enters a third party’s site. We have no control over the privacy standards of such third party sites and assume no responsibility or liability for the privacy and data collection policies or actions of any linked sites. We recommend that you review the policies of a third-party site before providing personal information to such third party site.

Cookie Technology

This site employs “cookie” technology, and other various navigational data collection technologies, to collect non-personal information from our users. Such information is used in the aggregate to help us understand how visitors make use of our sites and the services and other resources we provide. While most browsers are set to receive cookies, users can alter their browser setting to refuse cookies or provide an alert when cookies are being sent.

Changes to Our Privacy Practices

Your acceptance of this Privacy Policy is signified by your use of the site. From time to time we may amend our Privacy Policy. When we amend our Privacy Policy, we will post the amended Privacy Policy on the site. Your continued use of the site following the posting of changes to these terms will mean that you accept those changes. You should review the Privacy Policy each time you access the site.

Contact Us

If you have questions or concerns abut these privacy policies, please contact us as follows:
Heart of Chelsea Animal Hospital
257 West 18th Street
New York, New York 10011

Phone: 212.924.6116
Fax: 212.924.9741
info@heartofchelsea.com

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Services

  • Medical Services

    Wellness Exams, Microchips, Traveling With Your Pet, Dental Procedures, Diagnostic Laboratory, Digital Radiology, Vaccinations, Surgery, Spay/Neuter Procedures, Radiosurgery, Declaw

  • Puppy

    We understand that bringing a new puppy into your life can be both exciting and stressful. We are here to help! Like you, we want your puppy to grow up to be a happy and healthy pet. This includes puppy vaccines, spaying or neutering, routine annual health visits and any health concerns along the way, all in conjunction with excellent at home care and nutrition.

  • Adult Dog

    In order to ensure the quality of life we desire for our pets, it is important to maintain a schedule of preventative tests and treatments. These begin with monthly prophylactics for heartworms, fleas, and ticks that you can provide for you pet at home. Heart of Chelsea provides physical exams, laboratory testing, preventative treatments, dental care, and soft-tissue surgery to prevent disease and treat any areas of concern.

  • Kitten

    Depending on the age of your kitten and his or her medical history, (s)he may need to receive the entire kitten vaccine series or just one or two vaccines to complete the core series. Wherever (s)he is we will ensure your kitten is set up on the appropriate vaccination schedule.

  • Senior Pets

    The average lifespan of dogs and cats in the United States is 7.4 years. The potential lifespan of the average dog or cat in the United States is 15 years. Comprehensive medical care, good nutrition and proper training allow pets to live up to their potential as long term family members. In other words, the care given to your pet throughout its life will determine how long he or she will remain a happy, healthy member of your family.

  • Adult Cat

    In order to ensure the quality of life we desire for our pets, it is important to maintain a schedule of preventative tests and treatments. Heart of Chelsea provides physical exams, laboratory testing, preventative treatments, dental care, and soft-tissue surgery to prevent disease and treat any areas of concern. Combined with monthly prophylactics for heartworms and fleas, together we can provide a long and healthy life for your cat.

  • Pet Travel

  • Holistic Care

    The basis of holistic veterinary care is to treat the overall condition of the pet, not just an individual symptom or organ. Holistic veterinary care focuses on curing the root cause of a problem and not just alleviating the symptoms.

  • Companion Therapy Laser