257 West 18th Street
New York, NY 10011

(212) 924-6116

Hours: M–F 8–8 Sat 8–6

 

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Pet PortalAAHA Accredited

Effective Date: December 1, 2009

At Heart of Chelsea Animal Hospital, we are committed to protecting your privacy and the security of the information provided to us. The following is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide about you and/or your pet on this site.

Collection of Information; Use of Special Access Features

This site requests that you submit personal and contact information in order for you to, among other things, gain access to educational information specific to the health care of your pet(s), and to provide increased methods of communication with team members at our facility. This information is stored in a secure database. We take reasonable steps to protect your information from misuse, unauthorized access, disclosure, alteration, loss, or destruction, including 128 bit encryption. While we protect all personal and contact information with reasonable administrative, physical, and technical safeguards, you should keep in mind that no Internet transmission is ever 100 per cent secure or error-free, including email. Therefore it is important to take special care in deciding what information you send via email. Moreover, you should take care to safeguard your passwords, ID numbers, or other special access features provided to you. These passwords and ID numbers permit us to authenticate your identity. You are entirely responsible for maintaining the confidentiality of your passwords and ID numbers. You agree not to use the account, username, or password of any other person, or to disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your password.

How Information is Used and Disclosed

We use your personal contact information as noted above to provide you services, to follow up on requests you may make and to assist us in the development of future offerings. We will not disclose personally identifiable information to any third party other than those third parties that are necessary to satisfy the purposes for which personal or contact information was collected. We reserve the right to make any disclosures that may be required by law.

Links to Third Party Sites

The web sites accessed through our site may contain various links to third party websites. Although these links may provide greater services and resources to visitors, we exert no authority over these linked sites. When a user accesses one of these linked sites, such user exits our website properties and enters a third party’s site. We have no control over the privacy standards of such third party sites and assume no responsibility or liability for the privacy and data collection policies or actions of any linked sites. We recommend that you review the policies of a third-party site before providing personal information to such third party site.

Cookie Technology

This site employs “cookie” technology, and other various navigational data collection technologies, to collect non-personal information from our users. Such information is used in the aggregate to help us understand how visitors make use of our sites and the services and other resources we provide. While most browsers are set to receive cookies, users can alter their browser setting to refuse cookies or provide an alert when cookies are being sent.

Changes to Our Privacy Practices

Your acceptance of this Privacy Policy is signified by your use of the site. From time to time we may amend our Privacy Policy. When we amend our Privacy Policy, we will post the amended Privacy Policy on the site. Your continued use of the site following the posting of changes to these terms will mean that you accept those changes. You should review the Privacy Policy each time you access the site.

Contact Us

If you have questions or concerns abut these privacy policies, please contact us as follows:
Heart of Chelsea Animal Hospital
257 West 18th Street
New York, New York 10011

Phone: 212.924.6116
Fax: 212.924.9741
info@heartofchelsea.com


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Holistic Care

The basis of holistic veterinary care is to treat the overall condition of the pet, not just an individual symptom or organ. Holistic veterinary care focuses on curing the root cause of a problem and not just alleviating the symptoms. Improving the overall quality of life for your pet is the ultimate goal. Holistic approaches include:

  • Acupuncture
  • Homeopathy
  • Herbology
  • Nutritional Therapy

Holistic veterinary care in the western world is still in its infancy. The American Holistic Veterinary Medical Association, based in Maryland, was established in 1981. In 1988, acupuncture was recognized by the American Veterinary Medical Association as a viable means for the treatment of some illnesses. Veterinary acupuncturists and chiropractors have formed their own organizations to help educate and create awareness of the alternatives available in veterinary care. Homeopathic veterinarians participate in the National Center for Homeopathy.

Acupuncture

AcupunctureAcupuncture is used to treat a variety of conditions including gastrointestinal disorders, respiratory problems, neurological disorders, musculoskeletal disorders and skin conditions.

Acupuncture treatment for your pet is done in a calm and relaxed atmosphere at our hospital. Dr. Marc Siebert and Dr. Allan Nguyen, International Veterinary Acupuncture Society-certified acupuncturists, delicately apply sterile needles to various acupuncture points on your pet's body. Then, depending on your pet's condition, heat is applied (moxibustion) or a small charge of electricity (electro-acupuncture) to the needles.

If you think your pet could benefit from acupuncture, please discuss treatment options for your pet with our veterinarians.

MesotheliomaHeart of Chelsea Animal Hospital is proud to unite with the Mesothelioma Community Resource Network to raise awareness of mesothelioma cancer, which may be diagnosed in humans as well as in animals. Learn more about this cancer and the many benefits of holistic therapies for two-legged and four-legged patients undergoing mesothelioma treatment by visiting the Mesothelioma Cancer Alliance.

Homeopathy

Homeopathy is a proven system of medicine that has been used effectively in human medicine and in veterinary medicine for hundreds of years. Natural remedies are used to gently restore the patient to the highest level of mental and physical health. Although homeopathy can address acute problems such as trauma and allergic reactions, it is widely used to treat chronic or long-term degenerative diseases such as allergies, arthritis, kidney disease, diabetes, bladder infections and many behavioral problems.

We regard homeopathy as a partnership between veterinarian and client. Our prescriptions take each pet's medical problems and personalities into consideration. Telephone follow-ups and re-evaluations help refine and alter ongoing treatments to achieve optimal results. Obstacles to cure are routinely evaluated and suggestions are given to rectify the situation.

HomeopathyHomeopathy is a whole-health system of medicine. The goal is always to achieve a cure, never to suppress a problem. This offers an excellent alternative to conventional medicine. It has been very effective where conventional medicine is unable to help. This treatment is particularly useful when no diagnosis is possible. In homeopathy, symptoms point to specific remedy treatments and no specific diagnosis is needed.

Herbology

The aim of Chinese Herbal Medicine is restoring balance in the body. It can be used for treating pet allergies that may lead to skin conditions, cancer and pain. One of the benefits of herbal medicines is that they contain materials from the entire plant; however, it is important to note that herbal remedies, in some instances, may be more beneficial if used in conjunction with acupuncture, a change in diet or lifestyle, or Western medicine.